Privacy Policy

Last updated: January 2026

Introduction

BespokeBites is committed to protecting your privacy and handling your data in an open and transparent manner. This Privacy Policy explains how we collect, use, store, and protect personal information when you visit our website and use our services.

This policy complies with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Data Controller:
BespokeBites
7 Chestnut Mews, York, YO1 7ED, United Kingdom
Email: [email protected]
Phone: +44 7792 648 305

Information We Collect

Essential Cookies

We use strictly necessary cookies to enable basic website functionality. These cookies are essential for the website to function properly and cannot be disabled. The only cookie we use stores your consent preference for cookie usage.

Contact Form Data

When you submit our contact form, we collect:

  • Your name
  • Your email address
  • The content of your message

This information is collected solely for the purpose of responding to your inquiry.

What We Do Not Collect

We explicitly do not collect:

  • Behavioral tracking data
  • Analytics or usage statistics
  • Marketing or advertising data
  • Personal health information
  • Payment or financial information
  • Location data
  • Device identifiers beyond essential cookies

How We Use Your Information

Contact Form Submissions

Information provided through our contact form is used exclusively to:

  • Respond to your inquiry
  • Provide information about our educational content
  • Address technical issues you report

Legal Basis for Processing

Under UK GDPR, our legal basis for processing your personal data is:

  • Legitimate interests: Processing contact form data to respond to inquiries about our educational content
  • Consent: Cookie usage based on your explicit consent via the cookie banner

Data Storage and Security

How Long We Retain Data

We retain personal data only as long as necessary:

  • Contact form data: Retained for up to 12 months after the inquiry is resolved, then securely deleted
  • Cookie consent: Stored locally in your browser until you clear your browsing data or withdraw consent

Security Measures

We implement appropriate technical and organizational measures to protect personal data, including:

  • Secure server infrastructure
  • Encryption of data in transit
  • Access controls limiting who can view personal data
  • Regular security assessments

Data Sharing and Third Parties

We Do Not Sell Your Data

BespokeBites does not sell, rent, or trade personal information to third parties for marketing purposes or any other reason.

No Third-Party Tracking

We do not use third-party analytics services, advertising networks, or tracking technologies. Your browsing behavior on our site is not monitored or shared with external parties.

Limited Disclosure

We may disclose personal information only in the following limited circumstances:

  • When required by law or legal process
  • To protect our rights, property, or safety
  • With your explicit consent

Your Rights Under UK GDPR

You have the following rights regarding your personal data:

  • Right to access: Request a copy of the personal data we hold about you
  • Right to rectification: Request correction of inaccurate personal data
  • Right to erasure: Request deletion of your personal data
  • Right to restrict processing: Request limitation on how we use your data
  • Right to data portability: Request transfer of your data to another service
  • Right to object: Object to processing of your personal data
  • Right to withdraw consent: Withdraw consent for cookie usage at any time

How to Exercise Your Rights

To exercise any of these rights, please contact us at:

Email: [email protected]
Phone: +44 7792 648 305
Post: 7 Chestnut Mews, York, YO1 7ED, United Kingdom

We will respond to your request within one month of receipt. If your request is complex or we receive multiple requests, we may extend this period by two additional months, in which case we will inform you.

Cookies Policy

For detailed information about the cookies we use, please see our Cookie Policy.

In summary: We use only essential cookies necessary for website functionality. We do not use analytics, advertising, or tracking cookies.

International Data Transfers

Your personal data is processed and stored within the United Kingdom. We do not transfer personal data outside the UK or European Economic Area.

Children's Privacy

BespokeBites does not knowingly collect personal information from children under 16 years of age. Our website and educational content are intended for general audiences. If we become aware that we have collected personal data from a child under 16, we will take steps to delete that information promptly.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make significant changes, we will update the "Last updated" date at the top of this policy.

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

Complaints

If you have concerns about how we handle your personal data, please contact us first so we can attempt to resolve the issue.

You also have the right to lodge a complaint with the UK supervisory authority:

Information Commissioner's Office (ICO)
Website: www.ico.org.uk
Helpline: 0303 123 1113

Contact Information

If you have questions about this Privacy Policy or our data practices, please contact us:

BespokeBites
7 Chestnut Mews
York, YO1 7ED
United Kingdom

Email: [email protected]
Phone: +44 7792 648 305